Accessibility Statement
Terms and Conditions
Juan Pedro Vela Serrano is committed to making his website accessible, in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of websites and mobile applications of the public sector (hereinafter, Royal Decree 1112/2018 of 7 September). www.juanpedrovelaserrano.com
Accessibility Statement
This website is partially compliant with Royal Decree 1112/2018 of 7 September, due to the exceptions and lack of compliance of the aspects indicated below.
Compliance Status
The content listed below is not accessible for the following reasons:
Non-compliance with Royal Decree 1112/2018 of 7 September:
There may be various editing errors on certain web pages, both in HTML content and in final documents, published after 20 September 2018.
Disproportionate burden:
Not applicable.
Content outside the scope of applicable legislation:
There may be office files in PDF or other formats published before 20 September 2018 that do not fully comply with all accessibility requirements.
Non-accessible Content
This statement was prepared on 05/02/2025.
Preparation of This Accessibility Statement
Communications
Communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018 of 7 September) may be submitted through the following contact channel. For example:
Reporting any possible non-compliance by this website
Communicating other difficulties in accessing content
Submitting any other queries or suggestions for improving website accessibility
Communications will be received and forwarded by the Management and Administration of Residencia Alameda.
Observations and Contact Details
To submit requests for accessible information and complaints (Article 12 of Royal Decree 1112/2018), users must access the contact form on www.juanpedrovelaserrano.com to submit the relevant complaint.
Any natural or legal person may submit complaints relating to compliance with the requirements of Royal Decree 1112/2018 and request information relating to content excluded from the scope of application of this regulation.
Requests for Accessible Information and Complaints
If, after submitting a request for accessible information or a complaint, it has been rejected, the decision is not agreed with, or the response does not meet the requirements of Article 12.5 of Royal Decree 1112/2018, a claim may be initiated in order to:
Understand and challenge the reasons for rejection
Request the adoption of appropriate measures if the decision taken is disagreed with
Explain the reasons why the response is considered not to meet the required standards
A claim may also be initiated if 20 working days have elapsed without receiving any response.
Enforcement Procedure
If, after submitting a request for accessible information or a complaint, it has been rejected, the decision is not agreed with, or the response does not meet the requirements of Article 12.5 of Royal Decree 1112/2018, a claim may be initiated in order to:
Understand and challenge the reasons for rejection
Request the adoption of appropriate measures if the decision taken is disagreed with
Explain the reasons why the response is considered not to meet the required standards
A claim may also be initiated if 20 working days have elapsed without receiving any response.
