Juan Pedro Vela Serrano makes this Privacy Policy available to you through the website www.juanpedrovelaserrano.com in order to inform you in a detailed manner about how we process your personal data and protect your privacy and the information you provide to us. Should any changes be introduced in the future, you will be informed through the website or by other means so that you may become aware of the new privacy conditions.

In compliance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), Juan Pedro Vela Serrano informs you that the necessary technical and organizational security measures have been implemented to guarantee and protect the confidentiality, integrity, and availability of the data provided.

Your privacy is important to Juan Pedro Vela Serrano (hereinafter, the “Provider”). Therefore, through this document, we explain what data we collect from users, how we use it, and for what purposes, among other information. For your information, we will never request more information than is strictly necessary for the services requested; we will never share your data with third parties except where legally required or with your prior authorization; and we will never use your data for purposes other than those previously indicated.

As a user, you should carefully read this Privacy Policy on a regular basis and whenever you provide personal data, as this document may be subject to changes. The Provider may modify any type of information appearing on the website to comply with regulations or update this policy, without the obligation to provide prior notice to users, publication on the Provider’s website being sufficient.

Data Controller

Owner: Juan Pedro Vela Serrano
Tax ID: 77363536T
Registered address: Paseo Fuente Mayor No. 19, House 8, 23658 Jamilena, Jaén, Spain
Email: 4214@icajaen.es
Website: www.juanpedrovelaserrano.com

If you have any questions, concerns, or suggestions regarding how we use your personal data, you may contact us at 4214@icajaen.es.

For What Purpose Do We Process Your Personal Data?

At www.juanpedrovelaserrano.com we collect and process your personal data primarily to manage the relationship we maintain with you. The main purposes identified are:

Managing and contracting the products and services offered by our firm.
Handling information requests, suggestions, and complaints submitted by you.
Keeping you informed about events, offers, products, and services that may be of interest to you through different communication channels, provided you have given your consent.

By accepting this Privacy Policy, you acknowledge that we may contact you by email or instant messaging applications such as WhatsApp in order to streamline and improve service related to information requests, contracting of products or services, and delivery or receipt of products. Such communications will not include data that by its nature requires additional consent or enhanced security measures. If you wish to object, you must notify us, and your request will be reviewed and duly addressed.

In accordance with the LSSICE, Juan Pedro Vela Serrano does not engage in SPAM practices and therefore does not send unsolicited commercial emails. In all communications sent by the Provider, users have the option to revoke their consent to receive such communications.

We will not process your personal data for purposes other than those described above, except where required by law or court order.

You will not be subject to decisions based solely on automated processing that produce legal effects concerning your data. No specially protected categories of data are processed.

How Do We Collect Your Information?

We collect your personal data through different means, and you will always be informed at the time of collection through information notices regarding the data controller, purpose, legal basis, recipients, retention period, and how to exercise your data protection rights.

In general, the personal data processed is limited to identification data (name, surname, date of birth, address, ID number, telephone number, and email address), contracted services, and banking and billing details.

Juan Pedro Vela Serrano uses social media as another way to communicate with users. Information collected through messages and communications posted on these platforms may contain personal data that is publicly available online. These social networks have their own privacy policies explaining how information is used and shared, and users are advised to review them before use.

Through our website, we also collect personal information related to browsing activity through the use of cookies. For detailed information about the cookies used, their purposes, and how to configure or disable them, please consult our Cookie Policy.

User Responsibility

By providing data through electronic channels, the user guarantees that they are of legal age and that the data provided to Juan Pedro Vela Serrano is accurate, truthful, complete, and up to date. The user is responsible for keeping this information updated and for any damages arising from false or inaccurate data.

How Long Do We Retain Your Information?

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, and address potential liabilities.

If you apply for a job position, your data will be included in our recruitment database and retained for the duration of the selection process and for a maximum of two years, or until you exercise your right to erasure.

If your data was collected to respond to an inquiry or as a potential client, it will be retained for a maximum of two years unless a contractual relationship is established or you request its deletion.

In general, personal data will be retained while a contractual relationship exists or until you exercise your rights to erasure or restriction, in which case the data will be blocked and retained solely for legal defense or compliance purposes.

To Whom Do We Disclose Your Data?

As a general rule, Juan Pedro Vela Serrano does not share personal data except where required by law.

To provide requested services, data may be shared with collaborating companies or service providers. Objection to such disclosure may prevent service provision. These providers act under our instructions, may not use the data for other purposes, and are bound by strict confidentiality obligations.

Personal data may also be disclosed to public authorities, courts, and tribunals when legally required. The courts of Jaén, Spain, shall have jurisdiction over disputes.

Data is hosted on servers contracted by Juan Pedro Vela Serrano, under a data processing agreement in accordance with applicable regulations.

International Data Transfers

No international transfers of personal data outside the European Economic Area (EEA) are carried out.

Should such transfers become necessary in the future, appropriate safeguards will be adopted and incorporated into this Privacy Policy.

What Are Your Rights and How Can You Exercise Them?

You may exercise your rights of access, rectification, erasure, portability, objection, and restriction of processing, as well as the right not to be subject to automated decision-making where applicable.

These rights are exercised free of charge, except in cases of manifestly unfounded or excessive requests. Requests must be answered within one month, extendable by two additional months if necessary.

Requests may be submitted in writing to:
Juan Pedro Vela Serrano
Paseo Fuente Mayor No. 19, House 8
23658 Jamilena, Jaén, Spain
Reference: Data Protection Rights

Or by email to 4214@icajaen.es with the subject “Data Protection Rights”, including proof of identity.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6, 28001 Madrid.

How Do We Protect Your Information?

We implement appropriate physical, organizational, and technological measures to ensure the security, integrity, and confidentiality of personal data. Staff with access to data are trained and bound by confidentiality obligations. Security measures are reviewed periodically.

In the event of a data breach, appropriate measures will be taken, including notification to authorities and affected users where required.

Language

The applicable language of this Privacy Policy is Spanish. In the event of discrepancies between versions, the Spanish version shall prevail.

Profile Analysis

Data collected through forms, website interaction, and cookies may be used for segmentation, statistical analysis, profiling, and service improvement purposes. Profile data does not identify individual users but reflects aggregated demographic information.

Social Media

Juan Pedro Vela Serrano has a presence on social media. Data processing carried out on followers is governed by this policy and the privacy policies of each social network. Content that is unlawful, offensive, or inappropriate is prohibited and may be removed without notice.

Changes to This Privacy Policy

Juan Pedro Vela Serrano reserves the right to modify this Privacy Policy to adapt it to legislative or case law developments.

Revocation

Consent for data processing and disclosure may be revoked at any time. Such revocation shall not have retroactive effect.

Applicable Law

The relationship between Juan Pedro Vela Serrano and users of this website is governed by Spanish law. Any disputes shall be subject to the courts and tribunals of Jaén, Spain.